0000009205 00000 n �)` EP� 1��*�jfu`�0��XD����[���t���0�6уeɁ�f���3�X/{`����EpsZ�f��V�U|"_�)V,9��P;c �� 0000002306 00000 n ... and your online form will be go through to next page. The best Optus - Faults phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Optus - Faults rep, reminders when the call center opens, tips and shortcuts from other Optus - Faults customers who called this number. A recent example of this, in October 2019, was when Optus advised almost 50,000 customers that their personal information (including names, addresses and phone numbers) were mistakenly released to a third party, resulting in those personal details being published online. Optus CEO: data ‘critical’ in unprecedented times Turn on suggestions. Claims Unit on 1800 501 971 or submit your claim online at optus.com.au/insurance For all other enquiries, please call Optus Customer Service on 133 937 or +61 2 8082 5678 if calling from overseas. 0000014764 00000 n The Insurance covers lost, stolen,or accidently damaged. 0000072134 00000 n 0000020341 00000 n Partner Solutions . � ���3b`Q���@���E�X������ ���� 0000002943 00000 n Take your medications on time. You are in the right place if you need help filing a claim, checking on a claim status, or product support. 88 0 obj<>stream INSURANCE ONLINE CLAIM FORM In order for us to lodge your insurance claim, we need to obtain some specific information. 0000070308 00000 n Eligible healthcare workers can apply to have their phone bills waived by checking Optus’ Coronavirus Support page, where an online form will be made available from “next week” until 30 … Your best bet is to lodge a police report first, then call the insurance agency. endstream endobj 57 0 obj<>/Metadata 54 0 R/AcroForm 58 0 R/Pages 53 0 R/Type/Catalog>> endobj 58 0 obj<>/Encoding<>>>>> endobj 59 0 obj<>/ColorSpace<>/Font<>/ProcSet[/PDF/Text/ImageC]/Properties<>>>/ExtGState<>>>/Type/Page>> endobj 60 0 obj<> endobj 61 0 obj[/ICCBased 70 0 R] endobj 62 0 obj[74 0 R] endobj 63 0 obj<>stream Also; Under the general conduct code, Insurance agencies (that subscribe to the code) need to show reasonable 'compassion' in dealing with claimants and subscribe to reasonable management of claims; So go for it, i'm pretty confident you'll be fine. Please complete the Online Claims Form and return to Risk Insure via post, fax or email. Presumably, prepaid customers will need to purchase a recharge of $40 or more in April to qualify, while postpaid customers will be automatically eligible for their bonus. As an Optus customer of 25 years i have just lodged an insurance clain for a iPhone 7, we have been paying Optus Insurance premiums on this phone of $15 a month for the last 16 monts. Also you cant re-add insurance. Can I track this? supplied at the time of lodging the Insurance Claim Police Report Number: 3. You may contact Optus or the Insurer on 1300 300 937, or by writing to … Had $8.13 insurance for about 4 months through Optus) i don't understand? 0000001458 00000 n Making an insurance claim: If you need to make a claim, call our Premium Care Claims Team on 1300 047 962 available from 9am to 5pm AEST Monday to Friday, and 9am to 1pm AEST on Saturday. 247379 (Insurer) and can be arranged by Optus Mobile Pty Limited (ABN 65 054 365 696) (Optus). For stolen claims within 48 hours of the event you must - Report it to Optus - (133 937 or +61 2 8082 5678 if calling from overseas) so the IMEI can be blocked and your SIM temporarily suspended to avoid unauthorised usage. 0000014249 00000 n xref An online tool that enables pharmacists to access important co-pay program information 24 hours a day, 7 days a week. trailer Before you hand this in please back up the data on your device as through the process this is cleared from the phone for your privacy. Hey, I cracked my iPhone 6s last week at a camp, and the corner is cracked but isnt to bad. Optus sees thousands of consumers optimise their insurance policies every year — about 20 per cent of their customers make a phone insurance claim. Home Blog. 2. Track your claim online … 0000014317 00000 n I have been sent a new phone via an insurance claim. Trying to do online insurance claim and it’s saying invalid account number Solved! it's pretty early in the morning atm 0000020910 00000 n Shop the latest mobile phones & tablets. startxref For stolen claims within 48 hours of the event you must -. Please note – the claims unit will capture details of the incident and advise the applicable excess fee (subject to claim and/or handset assessment). 0000020409 00000 n For faster claims reminbursement with less hassle, it is strongly encouraged that you sign up for electronic funds transfer (EFT) via our Electronic Payments & Statements (EPS) here . 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