They must also check their drawers against transaction records. Assisting with the certification of proof. Their day-to-day work includes making deposits, processing withdrawals and issuing cashier’s checks or money orders. Customers also rely on bank tellers to provide account information like balances, due dates, or recent account activity. All rights reserved. The Bank of Fincastle Job Description 2016 Page 1 of 4 The Bank of Fincastle Job Description . Accepting cash, checks, and other forms of payment from clients. Duties of a Teller. This bank teller job description details the tasks involved in the day-to-day duties of a bank teller, as well as some indication of the personal qualities needed to do the job well. Learn the art of dog grooming, a rapidly-growing niche! However, there are some nice benefits to this position. Answering customers’ questions in person and on the phone. Your job description is the first touchpoint between your company and your new hire. Over twenty years, you can get a raise up to $5,000. They also advise a bank’s customers on the products and services offered by the bank. Bank Tellers also perform basic customer service tasks, such as answering phones and forwarding customer requests to Bank Managers. Bank tellers frequently need to check cash on hand to ensure that customers can access their cash. The most common set of qualities and skills of a bank teller include: Across the US, it’s enough for the bank tellers to have only a high school diploma or equivalent. Banks typically hire candidates with at least a high school diploma, along with the following skills: Typically, bank tellers have at least a high school diploma or GED. Receive and count working cash at beginning of shift and identify customers, validate and cash checks, and accept cash and checks for deposit and check accuracy of deposit slip. Those who seek a bank teller job will be responsible for handling money safely and accurately. The tasks will vary depending on the place of employment. The median salary of bank tellers, according to the BLS, is at $26,410 annually, or $12.70 per hour. According to the Bureau of Labor Statistics (BLS), the median yearly wage for bank tellers is $27,260. Exchanging all acceptable types of foreign and domestic currency. Excellent listening and verbal communication skills. Informing customers on their account status. The rise of online and mobile banking allows customers to handle many transactions traditionally performed by tellers, such as depositing checks. Bank tellers will enjoy excellent future job prospects through 2020, according to the U.S. Bureau of Labor Statistics. The BLS expects employment for bank tellers to decline 8 percent by 2026, largely due to banks opening fewer branches as banking technology evolves. Cooperation and ability to work in a team. The job of a bank teller is quite encompassing and includes multiple duties such as verifying customer identities when cashing checks or explaining the bank’s services and products. Bank tellers also support banking activities through active security and cash management procedures, including balancing cash drawers and depositing cash into the bank’s vault. These include the state government, physicians’ offices, insurance carriers, surgical and medical hospitals, as well as monetary authorities, such as the Central Bank. Sometimes, they are asked to promote the bank's services, like a special savings account or an additional checking account to customers. Customer Service Bank Teller Job Profile and Description. Answer account-related questions for customers. Providing clients with special copies, statements, and referrals. Being a Teller II greets customers, delivers prompt and efficient service and provides information and sells additional bank products and services. Find medical billing and coding education programs. Presenting the head teller with excess cash and mutilated currency. Online bank teller training provides instruction and practice opportunities so that participants can learn essential skills at their own convenience. Here is an example of a typical job description for a bank teller at Citi Bank: Position Summary: The Teller delivers excellent client service and maximizes client solutions by identifying referral opportunities for new products and services based on the customer’s financial goals while performing efficient and accurate banking transactions. Additionally, bank tellers drive customer engagement and support other departments by cross-selling bank products and services to customers. Lastly, bank tellers support cross-selling and new account activities by providing customers with information on banking products and services. Responsibilities for Teller. According to the Bureau of Labor Statistics, the employment rate is supposed to decrease by 8% until 2024. Also, since the salary is below the minimum wage, it seems that the position will soon be replaced by online banking and technologies. Keeping all bank information confidential. Job Title: Teller- All Branches . Assessing customer needs and introduce new products and services. Steer your way into a growing career path with short-term training. Title Bank Teller Position Summary Bank tellers are responsible for providing exceptional customer service including efficient and accurate transaction processing. Throughout the career, the salary can increase a bit. While an associate or bachelor’s degree in math or finance is a bonus, it is not needed for an entry-level bank teller job. 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