Since the launch of this application, the number of open tickets has been significantly reduced. Refer to this guide that shows you the step-by-step process. “The self-service feature of the NYCHA Service Desk is a great idea and the application is very user friendly,” said Charles Berrouet, administrator of data support in the Capital Projects Department. I brought my documents in a while ago. The Service Desk’s self-service feature can be accessed by clicking on the Service Desk link at the top right of the NYCHA Connect homepage. Victims of domestic violence (VDV) are among the groups considered emergency priorities for public housing and therefore have much shorter waiting periods than non-emergency applicants. It was a simple idea and not hard to implement. Log on to Section 8 LLC Portal. Residents can access the new Online Re-certification Program to conveniently complete their annual re-certification process by clicking on “public housing.” In addition to providing residents with 24/7 access to their information, the portal saves NYCHA valuable staff time … Effective September 1, 2018, NYCHA is adopting the non-life threatening (NLT) provision from PIH Notice 2017-20 (HA) for the Section 8 Housing Choice Voucher Program. Get our Mobile App . Date/Time Date(s) - 12/09/2020 12:00 pm - 2:00 pm. With this provision, NYCHA will be able to provide relief to program participants in the inspection process as specified below. My NYCHA; Customer Contact Center; Family Services; REES; Residents Policies & Procedures; Emergency Preparedness; Share. NYCHA residents can create and manage work tickets for their apartment or public spaces, pay rent, and more. In order to ensure timely payment, employees are strongly encouraged to enroll in Direct Deposit. NYCHA eService: This site requires JavaScript. Refer to this guide that shows you the step-by-step process. NYCHANow chronicles the hard work of the women and men who make the New York City Housing Authority run, reporting the latest news and happenings. “Self-service is an empowering and transparent way to do business. This empowers users to resolve issues on their own without having to create a ticket or waiting for someone to get back to them. Login; Make a One Time Payment; Welcome to NYCHA E-BILL FOR RESIDENTIAL TENANTS ; Login Screen. Log on to Section 8 Owner Extranet. But it makes a big difference for our users and helps us operate more efficiently.”. Self Service. The knowledge base contains step-by-step instructions on how to address most common issues such as passwords, PC not powering up, and printing, as well as links to application user guides. Quick access to your personal, pay, tax, and benefits information . Audience: Employee Page 1 Revised 7.3.2018 Employee Self Service: Log In and Password Employee Self Service users may: Log into ESS Set your Password NYCHA Self-Service Portal. After you click on the link, it will open in a new tab so that you can continue to see the guide and follow the troubleshooting steps if required. Yes, in order to register to use the self service portal you must have a social security number (SSN). Self-Service. Want more independence at work? NYCHA residents can create and manage work tickets for their apartment or public spaces, pay rent, and more. NYCHA Applicants, Section 8 Tenants and Section 8 Owners can view their information and complete certain transactions online, anytime – 24 hours a day, 7 days a week. If when you applied you did not have a Social Security Number you were assigned a unique NYCHA id number beginning with 999. Update: NYCHA is offering new opportunities for Section 8 landlords through the new Housing Choice Voucher Owners Incentive Program. We simplified the online form. Now there are only 6 steps to reduce your rent. DynaTouch is an integrator and developer of self-service technologies, specializing in software and solutions for kiosks, interactive displays, mobile devices, shared workstations and digital signage for government, healthcare and human resource operations.Give us a call or send us an email today to put our 30 years of experience to work for you! Self-Service Site. City of New York. Category(ies) Upper Manhattan; Workforce 1 The Upper Manhattan & Washington Heights Workforce 1 Career Centers will be presenting virtual employment & job training opportunities for NYCHA residents. + 197. Login ID. Don't have a Login ID? First review a list of Frequently Asked Questions, and then contact your property management office to find out if you are eligible! An important feature of the Service Desk is the knowledge base. For more information please click here. “I like that the user can see the status and age of the ticket at any time and the requester can attach documents or screenshots to add clarity.”. Direct Deposit is faster, more secure, and more reliable than paper checks. Visit NYCHA's Self-Service Portal at https://on.nyc.gov/2TVkHii Call NYCHA's Customer Contact Center (CCC) at 718-707-7771 (option 5) Call your Property Management Office to … have a paper application mailed to you. NYCHA can help you learn more about the Earned Income Disallowance. 2017 All Rights Reserved. L=`•…sB¾‰ÈŒì4ZDú›dEˆQÿs´êþŽÏ…¦»ùɜVP&±f¾§¡~H,Å÷ڟk£¹­;¿önmòRCÁ~Uûf. Getting Started; Connecting to Self-Service Site; Creating and Updating Your Questions and Answers Profile; Resetting User Passwords Use the app in English or Spanish. Intake (Admissions) Family submits an application. “The self-service feature of the NYCHA Service Desk is a great idea and the application is very user friendly,” said Charles Berrouet, administrator of data support in the Capital Projects Department. Step 1: Go to selfserve.nycha.info. Self-Service Links. MyNYCHA App. Having problem connecting to Selfserve.nycha even though the website appears to be online and not down? Use in English or Spanish. Replacing the old Remedy Help Desk system, the self-service desk improves customer service with a new responsive design format that is easy to use. Accessing ESS from home or Work http://cityshare.nycnet/ess or www.nyc.gov/ess User ID This is your seven-digit Employee ID number which can be found on your pay stub in the box called Reference #; or go to NYCHA Connect, HR, My Pay (NYCAPS). You can check the status of the application by logging-on to the NYCHA self-service website, by calling NYCHA's Centralized Call Center, or by visiting one of NYCHA's Walk-In Centers. With no waiting, self-service is continuously open to you! Program Update. Your rent will be adjusted for the month following the submission of the application. Try the info.com experience for Android in Europe.. © info.com; System1; About; Privacy Policy; Terms; Contact Self-Service Links; HCV Occupancy Lifecycle; Portability; Voucher Payment and Utility Standards; Share Print . MyNYCHA Web Self-Service Portal Developments Section 8 Owners. Si usted actualmente es inquilino de Sección 8 o solicitante de Sección 8/vivienda pública, puede ingresar al Portal de Autoservicio de NYCHA haciendo clic en … Log on to NYCHA's Self Service Portal. Use the app in English or Spanish. Proceed to refresh your browser by hitting the CTRL + F5 keys simultaneously. Workforce 1 provides services that will prepare and connect qualified candidates to employment and training opportunities in New York City. And be sure to let us know about your experience. The next time your computer breaks down or your printer misbehaves, create your own NYCHA Service Desk ticket! “I am extremely pleased that we were able to bring self-service to the NYCHA Service Desk,” said Chief Information Officer Robert Marano. The most secure digital platform to get legally binding, electronically signed documents in just a few seconds. In August 2016, a pilot for self-service was launched, initially for all IT staff; shortly after, it was expanded to staff in the Finance, Law, and Capital Projects Departments. Step 2: Identify the person in the household who has lost income. Please enable JavaScript on your browser. Forgot your Login ID? To submit an article about a project in your department, please contact NYCHANow. Williams placed NYCHA and Mayor Bill de Blasio at the top of the list for the well-publicized deterioration of public housing across the city that includes lead problems, mold and overdue repairs. Log on to NYCHA's Self Service Portal. Residents can also use computers in our mobile Digital Vans to complete their annual re-certifications online. Using the NYCHA Self-Service Portal is the quickest and easiest method to apply for rent hardship. This screen shot from the Self-Service Portal on NYCHA’s internet site features a number of resident self-service programs and initiatives. Welcome to NYCHA E-BILL FOR RESIDENTIAL TENANTS. If you have a story idea or want to contribute an article, please email NYCHANow at NYCHANow@nycha.nyc.gov. NYCHA Applicants and Tenants can view their information and complete certain transactions online, anytime – 24 hours a day, 7 days a week. Enroll today to set up your secure user name and password, view and … NAV_MY_TICKETS; NAV_REQUEST_REPAIR; NAV_PAY_RENT; NAV_PREFERENCES; NAV_FEEDBACK; NAV_HELP; NAV_TERMS_OF_USE; NAV_LOGOUT; Directory of City Agencies Contact NYC Government City … Nycha Self Service Portal. The Service Desk’s self-service feature can be accessed by clicking on the Service Desk link at the top right of the NYCHA Connect homepage. Share Print . NYCHA Owner Extranet. In addition to creating Service Desk tickets and enabling access to the knowledge base, employees have an opportunity to provide feedback, including suggestions for improving the self-service experience. Print. Fill out, securely sign, print or email your nycha annual recertification form instantly with SignNow. + EMPLOYEE SELF SERVICE LOGIN . Please call the CCC at (718) 707- 7771 to ask for your 9 digit NYCHA id number. Now there are only 6 steps to reduce your rent. NYCHA will accept partial rent payments until the application is processed. We want to hear from you! Start a free trial now to save yourself time and money! If the family is deemed eligible, they will be placed on a preliminary waiting list. Customer Contact Center. Step 1: Go to https://selfserve.nycha.info. NYC is a trademark and service mark of the City of New York, by Debbie Pitts, Special Assistant to the Vice President, Office of the Chief Information Officer, “I Am NextGen” Honorees Embody NYCHA’s Commitment to Service. With the self-service feature of the new Service Desk, you are empowered with the option to create your own ticket to report any problem that you’re having! NYCHA Customer Contact Center; Video Tutorial; Home; Exit. MyNYCHA.

Use in English or Spanish. Voucher Issuance & Initial Lease-Up . NYCHA will determine the family's eligibility for the program. They can also utilize the Quick User Guide, which provides easy-to-follow instructions. Registration is required! Type this number in the SSN box. Try using some of our troubleshooting tips to resolve the problem. © APS, Inc. 2004-2020 Server: 192.168.3.27 Server: 192.168.3.27 HCV Occupancy Lifecycle. Password Help? We’re always looking for content that enlightens and informs the NYCHA community. NYCHA Self–Service Portal. Step 2 – Simply login with your login details. No hanging on the line or spending time composing emails. The new system also provides improved reporting, with visibility and transparency into the details of IT Help Desk requests. Step 1 – Go to the Nycha Self Service Portal official login page via our official link below. NOTE: This seminar is only for NYCHA public housing residents or NYCHA Section 8 voucher holders. So the next time you need assistance with your IT-related issues, try creating your own ticket and enjoy the satisfaction that you did it yourself! We welcome your collaboration! Password Login. On September 8, the application was introduced to all NYCHA employees who utilize IT applications or services. • Create and edit your own self-service ticket(s). Family Self-Sufficiency Program. If you live in one of NYCHA’s mixed-finance developments, review this list of Frequently Asked Questions about the Earned Income Disallowance to learn more. Try clearing your computers DNS cache so your computer grabs the most recent … We simplified the online form. NYCHA residents can call the Customer Contact Center at 718-707-7771: Regarding emergency repairs in your apartment or in a public space Step 2: Identify the person in the household who has lost income. 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